Delivery, Delivery Terms, and Fulfillment

At Lurixify, we handle every order with the utmost care to ensure secure and reliable delivery. We offer free worldwide shipping on all orders of $49.99 and above. Orders below $49.99 are charged a flat shipping fee of $4.99.

Our products are shipped from our fulfillment partners, including warehouses located outside your country of residence. As a result, delivery times may be longer than for domestic shipments. All stated shipping and delivery times are estimates, not guarantees.

Orders are typically processed within 1–3 business days. Orders placed before 12:00 PM on a business day are generally processed the same day; orders placed after 12:00 PM are processed the next business day. Once your order ships, you will receive a tracking number by email.

Estimated total delivery time is typically 10 to 20 business days from the date of order, depending on your location and customs processing. The maximum delivery time is 30 days, unless otherwise agreed.

Delays and Order Issues

In the event of any delay, or if an order cannot be fully processed, you will be notified within one week of placing your order. If the 30-day maximum delivery timeframe cannot be met, you will be informed promptly and given the option to cancel the order or agree to a new delivery date. In the event of cancellation, any payments made will be refunded within 30 days.

If a product becomes permanently unavailable for delivery, we will make every effort to satisfy you, either by offering a comparable replacement or issuing a full refund. In such cases, we will notify you in advance to reach a mutual agreement.

Customs, Import Duties, and Taxes

Because orders may ship from outside your country of residence, you are the importer of record and are responsible for any customs duties, import taxes, tariffs, or fees charged by your local authorities. These charges are not included in the product price or shipping cost. We have no control over these charges and cannot predict their amount. This aligns with our Terms of Service.

Risk of Loss

Unless otherwise agreed, the risk of loss or damage to products remains with us until the moment the products are delivered to you. Once the products are delivered to the address you specified, the risk for the items passes to you. You are responsible for providing a complete and accurate shipping address; we are not liable for orders lost or delayed due to an incorrect address you have provided.

Tracking and Support

Upon shipment, you will receive a tracking number via email so you can follow your order's progress. If you have any questions about your shipment, please contact us at info@lurixify.com.